Terms: (1) Cancellation Policy: Orders must be cancelled IN WRITING no later than 14 days prior to the designated ship date. Failure to cancel an order in writing within the cancellation period will be subject to a $15.00 cancellation fee and all applicable fees. Orders cannot be cancelled after shipment. (2) Refunds and Exchanges: We will exchange merchandise when necessary due to damage or product defect. Kavik Publishing must be contacted within 14 days of receipt of product. Products which have been altered are not subject to return/exchange. Refunds will not be sisued on returned items. (3) We require a copy of your sales and use tax certificate of exemptions (or state equivalent) to be filed in our office prior to the shipment of your order. Failure to provide the required paperwork may result in the cancellation of this order. (4) We do not offer territory or zip code protection. (5) We are unable to ship via third party, collect, or COD. (6) ALL ORDERS MUST BE PREPAID PRIOR TO SHIPMENT. (7) We reserve the right to cancel this order for any reason. (8) Show Special Packages are valid during show dates only. This order is subject to terms and conditions on the back of this page.